Privacy Policy for Nester

1. Introduction

Nester, a brand under Flem Consumers Private Limited, is dedicated to providing a premium user experience while respecting your privacy. We are committed to protecting your personal data through our compliance with the provisions of India's Information Technology Act, 2000, and the rules made thereunder. This policy outlines our practices regarding the collection, use, and disclosure of personal information through our official website, located at : www.nesterstore.com.

2. Information Collection and Use

  • a. Personal Information: When you interact with our Site, such as when placing an order or creating an account, we may collect personal information that you voluntarily provide. This includes your name, shipping and billing address, email address, contact number, and order history. We use this information to fulfill your orders, provide dedicated customer service, and, with your consent, communicate special offers and new product information.
  • b. Sensitive Personal Data: To process purchases, we may need to collect sensitive personal data, primarily financial information like credit or debit card details. This information is collected and processed through secure, encrypted payment gateways and is handled only with your express consent and in compliance with applicable laws.
  • c. Non-Personal Information: We may automatically collect non-personal information, such as your IP address, browser type, device information, and operating system. This data helps us enhance your browsing experience, analyze site traffic, and manage our Site's performance effectively.

3. Consent

By using our Site and providing your personal information to us, you consent to the collection, storage, and use of that information as described in this privacy policy. You reserve the right to withdraw your consent at any time by contacting us, in accordance with the terms of this policy and the governing legal framework.

4. Information Sharing and Disclosure

Nester holds your privacy in high regard. We do not sell or rent your personal information to third parties for marketing purposes. However, we do share necessary information with third parties, such as payment processors or delivery partners, for the sole purpose of fulfilling your order.

We may only disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation or judicial process; (b) protect and defend the rights, property, or safety of our company, employees, customers, or the public; or (c) respond to claims of fraudulent activity.

5. Information Security

We are committed to protecting your data. We strive to implement reasonable and appropriate security practices and procedures, including technical, operational, and physical security measures, to safeguard your personal information from unauthorized access, use, alteration, and disclosure.

6. Cookies and Tracking Technology

Our Site may use cookies and similar tracking technologies to improve user experience, remember your preferences, and analyze how our Site is used. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our Site may be unavailable to you.

7. Accessing and Updating Personal Information

You have the right to request access to, and to review, correct, or delete the personal information associated with your account at any time. You can do so by logging into your account on our Site or by contacting our customer care team for assistance. You can also unsubscribe from marketing emails at any time.

8. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our information practices or legal requirements. If we make any material changes, we will notify you by email (sent to the address specified in your account) or through a prominent notice on our Site before the change becomes effective.

9. Contacting Us

Should you have any questions regarding this privacy policy or the practices of our Site, you may contact us at:

Flem consumer,
Floor no. 2, C-01/1
Office 211 , Amber Tower , Commercial Complex,
New Delhi , Delhi-110033
Email: support@nesterstore.com